Building Trust

Building Trust

Questions to create an empathy-based design process

  • Auteur: Barón Aristizabal, María Paula; Echavarría Quinchía, Margarita María
  • Éditeur: Universidad de los Andes
  • ISBN: 9789587749038
  • eISBN Pdf: 9789587749045
  • Lieu de publication:  Bogotá , Colombia
  • Année de publication: 2019
  • Pages: 100
The practice of design depends on what people are willing to share with us. The joy of creation is nurtured when practical ethical exercises are used during the different phases of the design process. Research in design is an expression of collaboration between individuals, where building a relationship of trust is paramount. The nucleus of this relationship can be divided into three broad concepts that can serve as vehicles for empathy: admiration, commitment, and integrity. We invite you to explore the power of consciousness through actions or activities that provides an empathic approximation to complex human realities. This set of cards contains questions, activities, and advice that we hope will work as a guide to help you design an approach to working with social groups that you can be proud of.
  • Cover
  • Copyright page
  • Contents
  • Building trust: Questions to create an empathy-based design process
    • Why empathy? To build trust
  • Instructions
  • The value cards
    • Admiration
    • Integrity
    • Commitment
  • The media cards
    • Language
    • Future
    • New media
  • Stages of design
  • References

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