Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources

Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources

Summary of a Symposium

  • Publisher: National Academies Press
  • ISBN: 9780309057462
  • eISBN Pdf: 9780309596831
  • Place of publication:  United States
  • Year of digital publication: 1997
  • Month: March
  • Pages: 180
  • DDC: 690
  • Language: English
  • Federal Facilities Beyond the 1990s
  • Copyright
  • Preface
  • Contents
  • Executive Summary
    • CONTINUING CHANGE
    • COMMUNICATION
    • PEOPLE
    • LEADERSHIP AND RISK TAKING
    • SPACE UTILIZATION AND BUILDING DESIGN
    • PRODUCTIVITY METRICS
    • MAINTAINING PUBLIC ASSETS
    • PARTNERING AND OTHER COOPERATIVE TECHNIQUES
    • FLEXIBLE PROJECT DELIVERY SYSTEMS
    • QUALITY AND COST CONTROL
    • INCREASING USE OF ELECTRONIC TECHNOLOGIES
    • OUTSOURCING AND OUT-TASKING
    • NEXT STEPS
  • Maintaining Quality in an Era of Reduced Resources
    • GREATER EFFICIENCY
    • MANAGING QUALITY
    • DOWNSIZING
    • REENGINEERING
    • CONCLUSION
  • Key Facility Implications and Results of Business Reengineering: The Private Sector Experience and an Outlook for the Future
    • REENGINEERING IMPACTS ON SPACE UTILIZATION
    • OUTLOOK FOR THE FUTURE
  • Organizational Transformation: A Case Study
    • THE ROOTS OF CRISIS
    • ORGANIZATIONAL TRANSFORMATION
    • VISION 2000
    • CONCLUSION
  • Reengineering Business Practices: A University's Experience Outsourcing Facility Management Services
    • HARVARD MEDICAL SCHOOL
    • OPERATING ISSUES
    • EMERGING TRENDS
    • OUTSOURCING CASE STUDY: THE HARVARD INSTITUTES OF MEDICINE
    • CONCLUSION
  • Reinventing the Bureau of Reclamation
    • THE BUREAU'S HISTORICAL MISSION
    • NEW BUREAU DIRECTIONS
    • SUCCESS FACTORS IN AGENCY REENGINEERING
    • THE POSITIVE RESULTS
  • Technologies for Effective Facility Management
    • ORGANIZATIONAL AND TECHNOLOGICAL DRIVERS OF CHANGE
    • INFORMATION ON THE WORLD WIDE WEB
    • COMPUTER-AIDED FACILITY MANAGEMENT TECHNOLOGY
    • CONCLUSION
  • Federal Acquisition Reform: a Status Report and Outlook for The Future
    • KEY ELEMENTS OF REFORM
    • FLEXIBILITY AND INNOVATION
    • SIMPLIFIED PROCEDURES
    • COMPETING SOURCES
    • PERFORMANCE-BASED CONTRACTING
    • ELECTRONIC COMMERCE
    • MULTIYEAR CONTRACTS
    • STREAMLINED SOLICITATIONS FOR COMMERCIAL ITEMS
    • NEW TECHNIQUES AND APPROACHES UNDER FASA AND FARA
    • BEST VALUE
    • PAST PERFORMANCE OF CONTRACTORS
    • PARTNERING
    • SUMMARY AND OUTLOOK FOR THE FUTURE
  • Design-Build: Not Necessarily What You Thought it Was
    • DESIGN-BUILD AT NAVFAC
    • OVERCOMING BARRIERS TO SUCCESSFUL DESIGN-BUILD
    • ADDITIONAL KEYS TO SUCCESS
    • CONCLUSIONS
  • Alternative Methods for Delivering Facilities at The U.S. Postal Service
    • THE U.S. POSTAL SERVICE AND ITS FACILITIES ORGANIZATION
    • ALTERNATIVE METHODS
    • CONCLUSION
  • Ensuring Quality in Buildings Despite Fewer Resources
  • Achieving Outstanding Design Efficiently
    • GSA AND THE PUBLIC BUILDINGS SERVICE
    • THE EARLY DESIGN QUALITY PROGRAM
    • ADVANCED TECHNOLOGY PROGRAM
    • GSA'S DESIGN EXCELLENCE PROGRAM
    • HIGHER QUALITY AT LOWER COST
    • CONCLUSION
  • The Charrette Process: a Tool for Achieving Design Excellence
    • THE BUREAU OF ENGRAVING AND PRINTING FACADE
    • ACHIEVING A SENSITIVE REDESIGN: DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT PLAZA
    • ELEMENTS OF A SUCCESSFUL CHARRETTE
  • Building Performance: Improving the Facility Lifecycle
    • THE NEED FOR COMMISSIONING BUILDINGS
    • CONCLUSIONS
  • Putting it all Together: Case Study of the HCFA Headquarters
    • PAUL HORNEMAN HEALTH CARE FINANCING ADMINISTRATION
    • ELLEN MCCOLE GENERAL SERVICES ADMINISTRATION
    • JONATHAM B. KURTIS BOSTON PROPERTIES
    • GOODLUCK TEMBUNKIART RTKL ASSOCIATES
    • STEPHEN SKINNER MCDEVITT STREET BOVIS
  • The Stewardship of Facilities
    • FACILITIES AS PUBLIC ASSETS
    • VISIBILITY OF COSTS
    • CONCLUSION
  • Effective Approaches to Facility Stewardship and Management
    • TRADITIONAL FACILITY MANAGEMENT
    • THE NEW MODEL
  • Techniques for Cost and Quality Control: Initiatives at The Department of Veterans Affairs
    • THE DEPARTMENT OF VETERANS AFFAIRS
    • QUALITY MANAGEMENT AND CONTROL
    • COST MANAGEMENT AND CONTROL
    • CONCLUSION
  • Facilities Managers: Communicating Your Value to Your Customers
    • THREE KINDS OF MARKETING PROBLEMS
    • MARKETING AS INSURANCE
    • MARKET ANALYSIS
    • COMPETITIVE ANALYSIS
    • CONCLUSION
  • Speaker Biographies

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